support
FAQs
Q: Are you a factory or trade company? ls it possible to visit factory?
Minimum order quantity is 30 pieces.
Q: Making customers' own Logo is available or not?
Yes, it is available; Zorin can offer both OEM and ODM services. So you can provide us your logo with AI format before producing.
Q: Customized tent or color is acceptable?
Yes, it is acceptable. But there will be MOQ requirements.
Q: What is your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q: What is your terms of payment?
T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance.
Q: What is your terms of delivery?
EXW, FOB, CFR, CIF, DDU
Q: How about your delivery time?
Generally, it will take 5-10 days if it is in stock, 25 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: Do you test all your goods before delivery?
Yes, we have 100% test before delivery, Also we have our Own QC
Q: Price & shipment?
We can offer FOB , CFR or ClF prices. If you need help, we can provide more professional advices for shipment.
Q: How do you make our business long-term and good relationship?
We try to consider each step in clients’ way to help to win a reasonable profit and benefit. 2.We keep good quality and competitive price to ensure our customers’ benefit.
Q: What's your nearest port?
Ningbo port is our nearest port.